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Technical Support

Solutions Engineer SL Corporation – Corte Madera, CA  (San Francisco Bay Area)

SL Corporation provides a real-time monitoring, analytics and visualization platform that is used by Fortune 500 and Global 1000 companies worldwide to monitor their critical applications and services.  SL solutions are used across many APM (Application Performance Monitoring) and middleware monitoring domains. 

SL is currently expanding its technical support organization.  We are currently seeking an experienced and personable Solutions Engineer.  This person will support the development of our growing RTView business and provide technical assistance in pre- and post-sales engagements.  Other responsibilities:

  • Work with Sales to identify and technically qualify new business opportunities

  • Work with clients to identify challenges and determine requirements

  • Deliver technical presentations and demonstrations

  • Recommend technical solutions according to customer requirements and product specifications

  • Perform hands on design work to prove SL software capabilities to customers during evaluations and PoCs
    (Proof of Concepts)

  • Ensure customers are successful integrating our products after the sale is made

  • Perform pre-sale functions in support of the sales cycle, including prototyping, architecting and explaining solutions implemented with SL products.

  • Provide input regarding internal product or training improvements.

Candidate should have:

  • Min. 3-5 years experience in a pre-sales or post-sales support role

  • Familiarity with APM tools or middleware messaging systems such as TIBCO is highly desired

  • Willingness to travel

  • Java J2SE programming experience

  • Relational Databases (SQL/ODBC/JDBC)

  • Web Technologies (HTML, JavaScript, XML, Apache/Tomcat)

  • Strong presentation skills

  • Detail oriented and strong follow up skills        

  • BS/BA degree

Other Desired Skills:

  • Familiarity with J2EE, servlets, portlets, JMX and application servers

  • GUI Design Experience (web or application development)

Compensation:

    • Competitive salary, commensurate with experience

    • Benefits package available including:

    1. Medical, dental and vision insurance

    2. 401k plan

    3. Flex spending accounts

    4. Paid time off and holidays

Reply to: jobs@sl.com


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