SL Corporation Customer, OOCL, Named To InfoWorld 100
Application Performance Management (APM) ProjectHelps Ensure SLA Compliance
for 2.5 MillionAnnual Shipments; Honored as Most Innovative of 2008
CORTE MADERA, Calif. - November20, 2008- SL Corporation, a leading provider of real-timemonitoring, analytics, and visualization software, today announced that InfoWorldhas awarded SL's customer, Orient Overseas Container Line ( OOCL) (SEHK: OROVF) the 2008 InfoWorld 100Award for their Central Monitoring and Control system based on SL's RTView platform. Thissingle-pane-of-glass ApplicationPerformance Management (APM) solution monitors the health of several customapplications and underlying components that comprise OOCL's shipment lifecyclemanagement infrastructure. Application support and production monitoring teams arenow better equipped to help ensure compliance with service-level agreements(SLAs) for OOC's 2.5 million annual shipments, and to help maintain thecompany's customer-centric reputation. The award, which honors companies for 2008IT projects that exemplify intelligent, creative uses of technology to meetbusiness and technical objectives, was awarded to OOCL in the transportationcategory.
With RTView, OOCL is able tomonitor and manage its end-to-end shipment lifecycle management system acrossall servers, databases, and subsystems in real time through customizeddashboards, reports, and alerts. RTView was able to easily integrate andinteract with OOCL's applications, as well as the supporting infrastructureincluding Oracle's OC4J platform; TIBCO EMS, Hawk, and ActiveMatrix BusinessWorks.
"RTView is a very effective productfor building real-time visibility solutions, and the team from SL has theknowledge and experience that perfectly complements their innovative offering, said Matthew Rosen, Director of Application Development for OOCL.
With real-time alerts targeted tothe right people, OOCL's support teams are now able to quickly diagnose theroot cause of performance issues, and have reduced their "mean time todiagnose an issue from over an hour down to a mere two minutes.
Customized overview and drilldown displaystie directly to OOCL's architecture, enabling each team member to view criticalinformation in exactly the way he/she needs to see it for maximumeffectiveness. This has resulted in a significant reduction in the amount oftime each team spends on monitoring, from an average of four hours per day(scanning detailed log files located on each server) down to ten minutes,freeing the company's teams to focus on higher priority issues.
Other monitoring solutions allowedOOCL to monitor different aspects of its systems such as size of queue,latency, and response time, but only as individual metrics. With RTView, OOCLis able to create a picture of the end-to-end business process flow, and thenshow all relevant metrics in the context of that flow. OOCL is also able topinpoint exactly where the process is failing, and assess the overall businessimpact of issues in order to make the best business decisions.
"We have better visibility into theoverall health of our system, are able to detect issues more proactively, getthe right team working on the problem more quickly, and diagnose the root causemuch faster than ever before, added Mr. Rosen.
The 2008 InfoWorld100 awards honor companies for IT projects that exemplify intelligent, creativeuses of technology to meet business and technical objectives. Nominations weresubmitted by InfoWorld readers, technology partners, and end-user companies inlate-summer. To be considered, projects must use multiple technologies ininnovative ways to serve well-defined business goals. Profiles of winners,along with InfoWorld's editorial analysis and insight, are available at www.infoworld.com.
"Congratulationsto Matt and his team at OOCL ondelivering such an effective and comprehensive APM solution so quickly, said Tom Lubinski,founder, president and CEO of SL Corporation. "We at SL feel very fortunate towork with such innovative customers to help solve their application performancechallenges, and are honored that the top industry publications are takingnotice of these solutions.
For moreinformation regarding OOCL, please visit http://www.oocl.com. For more information about SL's RTView platform, please visit http://sl.com/products/rtview.shtml. To download SL's latest white paper regarding APM, "360ºApplication Performance Management: Best Practices for Gaining ComprehensiveVisibility Into Enterprise Application Performance, please visit http://sl.com/products/resources/whitepapers.shtml.
About SL Corporation
Over the past 24 years, SLCorporation has become the most knowledgeable and responsive provider ofreal-time monitoring, analytics, and visibility solutions. SL's flagshipproduct, RTView, addresses a broad spectrum of enterprise visibility challengesspanning business activity monitoring (BAM), application performance management(APM), and component-level infrastructure monitoring. RTView has also becomethe de facto standard for extending the visualization of complex eventprocessing (CEP) engines, TIBCO messaging middleware, Oracle Coherence datagrids, and custom applications. SL's exclusive focus on real-time visibilitysolutions, commitment to customer success, and partner-centric culture are whythousands of industry leaders have chosen to work with SL to support their mostcritical applications and businesses. SL Corporation can be reached at +1415-927-8400 or on the web at http://www.sl.com.
OrientOverseas Container Line (OOCL) is a wholly-owned subsidiary of Hong Kong StockExchange-listed Orient Overseas (International) Ltd. Headquartered in Hong Kong, OOCL is one of the world's leading containertransport and logistics service providers, with more than 280 offices in 58countries. Linking Asia, Europe, North America, the Mediterranean, the IndianSubcontinent, the Middle East andAustralia/New Zealand, the company offers transportation services to all majoreast/west trading economies of the world. OOCL is one of the leadinginternational carriers serving China,providing a full range of logistics and transportation services throughout thecountry. It is also an industry leader in the use of information technology ande-commerce to manage the entire cargo process. Website: http://www.oocl.com.
About InfoWorld Media Group
InfoWorldMedia Group helps Senior IT Decision Makers choose the right technology, withinthe context of a cohesive strategy, for business impact at their organizations.Rather than merely covering the enterprise technology market, InfoWorldidentifies and promotes emerging technology segments that add unique value forthe organizations that implement them, as well as the vendors that providethose solutions. Using an integrated communications approach including online,events, research, and a continued investment in an independent Test Center,InfoWorld analysts and editors provide both hands-on analysis and evaluation,as well as expert commentary on issues surrounding emerging technologies andproducts. Visit InfoWorld at http://www.infoworld.com.
About International Data Group
InternationalData Group (IDG) is the world's leading technology media, events, and researchcompany. IDG's online network includesmore than 450 web sites spanning business technology, consumer technology,digital entertainment and video games worldwide. IDG also publishes more than 300 magazinesand newspapers. Media brands are in morethan 90 countries and include CIO, CSO, Computerworld, GamePro, InfoWorld/ TechWorld/TecChannel, Macworld, Network World, and PC World. The company's lead-generation service, IDGConnect, matches technology companies with an audience of engaged, high-qualityIT professionals, influencers, and decision makers.
IDG is aleading producer of more than 750 technology-related events including MacworldConference & Expo, OpenSource World, E3, DEMO, Storage Networking World,and IDC Directions. IDC, a subsidiary of IDG, is the premier global provider ofmarket intelligence, advisory services, and events. Over 1000 IDC analysts inmore than 100 countries provide global, regional, and local expertise ontechnology and industry opportunities and trends.
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