RTView® Enterprise Monitor™

RTView® Enterprise Monitor™ Provides Complete End-to-End Application Monitoring of your Complex Applications built on Heterogeneous Middleware & Infrastructure

RTView Enterprise Monitor is an easy-to-use, easy-to-implement application monitoring solution designed to provide an end-to-end view of the health state for your most business-critical applications and the software and hardware that support them, including middleware, database, virtual machines, host and network.

RTView Enterprise Monitor provides a framework that leverages specialized solution packages for TIBCO, Oracle, IBM, VMware and other elements of your deployment environment from which you can pick and choose to tailor the scope of EM’s monitoring capabilities to your specific needs.

RTView Enterprise Monitor provides the unique ability to utilize intelligent correlation and advanced visualization of monitoring data across any number of disparate elements in your infrastructure and enable application owners, enterprise architects and IT operations personnel to quickly and accurately locate the source of performance and availability issues and proactively address these much more quickly than with competing monitoring solutions.

RTView Enterprise Monitor enables users to:

    • Improve application performance – by allowing users to visualize potential performance bottlenecks in real-time as well as through historical trend analysis so that they can be addressed proactively.

    • Reduce downtime – by moving from reactive monitoring to proactive monitoring, users are able to identify “situations” before they become critical and impact overall application performance.

    • Speed mean time to recovery (MTTR) – by providing a “single pane of glass,” support personnel can quickly drill down to the source of problems without having to use multiple monitoring tools managed by different groups.

    • Lower costs of application development and support – by ensuring that development and support personnel have all the information at their fingertips instead of having to manually collect it from multiple sources, testing lead-times are shortened as are new hire training requirements

End-to-End

Redefining End-to-End Application Monitoring
Real end-to-end application monitoring enables proactive visibility into how critical apps are running across the technology as a whole. It provides visibility and drill-down capability from the high level application health down into individual component performance metrics in a heterogeneous environment.




Solution Packages


Solution Packages are used for gathering metrics and data from specific technologies. They consist of six different pre-packaged components:

  1. Data adapters: real time asynchronous or query-based polling

  2. “Data Aggregations” transform and aggregate incoming data

  3. Internal memory caches used for rapid access

  4. Rule Engine enables custom rules and actions

  5. Historian  enables rules for how to aggregate and compact that data over time

  6. Pre-built displays for both summary & drilldown views

          TIBCO
          Oracle
          IBM
         Other
  1. TIBCO EMS
    (Enterprise Message Service)

  2. TIBCO BW
    (BusinessWorks)

  3. TIBCO BE
    (BusinessEvents)

  4. TIBCO Hawk

  5. TIBCO ActiveSpaces

  6. TIBCO ActiveMatrix

  1. Oracle WebLogic Solution Package

  2. Oracle Coherence

  3. Oracle Database

  4. Oracle Enterprise Manager Connector

  5. Glassfish Servers

  1. IBM WebSphere Servers

  2. IBM DB2 Databases

  3. IBM MQ Brokers

  1. VMware Hosts/VMs

  2. Tomcat

  3. Amazon AWS

  4. JVMs

  5. UX Monitor

  6. RTView Host Agent

  7. Solace Message Router

 


Service Model


An important part of the RTView Enterprise Monitor solution is the hierarchical Service Model that enables users to dynamically associate individual architecture components with a specific business application or service. This establishes the hierarchy of components, enabling an understanding of the business impact of a component problem.

Users can then view high level consolidated views of critical application health that is correlated from multiple components. The Service Model can be configured in a number of ways, including existing CMDBs (Configuration Management Databases).



Rules

INTELLIGENT CONTROL RULES

Issues and problems are represented through alerts which are centralized in a single view. Through the use of intelligent control rules, simple and complex thresholds can be established using historical data. Thresholds can be variable at runtime to provide greater control and reduction of noise at peak operating times or during testing. Advanced filtering enables specific application owners and support teams to only view the events that impact their applications.

Each Solution package is delivered preconfigured with rules and appropriate thresholds that identify the most common stress points relevant to the technology.  These rules and thresholds can be applied globally across many instances of the technology or overridden for a specific instance when there are special cases that need to be handled.  Rules can be identified specifically for roles in your organization.  For example an operations group might want to be notified if any server is down in a load balanced environment, while application support teams might only want to be notified if a percentage of load balanced servers are down.


Visualization

ADVANCED DATA VISUALIZATION

Effective end-to-end monitoring requires advanced data visualization techniques and a variety of graphical data representations that can be easily distributed via dashboards across multiple platforms and devices.  Many monitoring tools provide simple heatmaps to display critical alert conditions based on straightforward thresholds and individual snapshots in time. RTView EM adds correlated views (e.g., history heatmaps) to make heatmaps more intelligent. Summary information is presented at the top level, viewable by application or component, and an intuitive navigation pathway is provided through other displays that match a typical workflow. In this way, RTView enables a much deeper understanding of system performance, relating navigation and presentation to view holistic health state.

RTView heatmaps can be used in many different and powerful ways, such as the service history heatmap below that shows alert state and relationship to a CMDB. RTView enables heatmaps using a graduated alert impact scale, viewing all applications that have more serious issues – invoking settings for criticality based on the relationships between metrics and applications.


Configuration

CONFIGURATION AND CUSTOMIZATION

RTView Enterprise Monitor provides the right information to the right people in exactly the way they need to see it to make the fastest, most effective decisions. Information and its presentation can be customized by roles and by function, enabling each group to constantly answer the specific questions that tell them whether their application or component is running as expected. Customized views, such as animated Visio-type diagrams where application-specific component performance can be tracked in the context of a process-flow diagram, can be quickly developed to provide the best information in the greatest context for each group or individual.


RTView Enterprise Monitor also allows for powerful customization using RTView Core. RTView Core Development Tools include the RTView Builder, a powerful interactive development environment for the rapid creation of diverse, interactive, and sophisticated data presentations.


Architecture

The architecture is extremely modular and specifically designed to be scalable. The main modular areas of scalability are data collection and persistence, analytics and rules, and data presentation.  This allows a range of RTView EM deployments from ones with very small footprints which may service one data center with less than a hundred services running on 1000s of hosts, to environments which span multiple data centers, 1000’s of services and over a hundred thousand hosts. 

Scalability also factors into the actual users hitting the system.  Small deployments might service one local operations center team.  Large deployments might service teams looking at multiple environments (Prod, UAT, Dev), and multiple teams working around the world.  Scalability in this case involves providing access to massive amounts of data to users around the world at optimal performance and optimal bandwidth usage and cost.









RTView Enterprise Monitor
Overview Video Series


  Datasheet


  Solutions


   Solution Packages

 

Pre-built packages enable end-to-end monitoring across technology tiers and vendors

       TIBCO ActiveSpaces
       TIBCO ActiveMatrix
       TIBCO BusinessEvents
       TIBCO BusinessWorks
       TIBCO EMS
       TIBCO Hawk
       Oracle Coherence
       Oracle Database
       Oracle Enterprise Manager
       Oracle Glassfish

       Oracle WebLogic
       Amazon AWS
       VMware vCenter
       Tomcat
       JVMs
       User Experience Monitor
       RTView Host Agent
       Solace Message Router
 


  Webinars On-Demand