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Logging a Support Case

There are three ways to log a support case:

  1. Log in to the support portal and create a new case

  2. Send an email to support@sl.com with your contact information, a detailed description of the problem, the SL product name and version number

  3. Call 1-800- 548-6881 or +1 415-927-8400 from outside the United States

It is recommended you use the support portal wherever possible so you can access knowledge base articles as well as manage your existing cases.



(800) 548-6881 or
+1 (415) 927-8400
E-mail SL
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